How fast your Trocador leaves basecamp, and how it reaches yours.
In-stock orders are packed and shipped within 24 hours on business days. Orders placed after 2:00 PM Mountain Time (MT) ship the next business day, with tracking sent the moment it leaves basecamp.
| Method | Estimated delivery | Cost |
|---|---|---|
| Standard (US & Canada) | 4–8 business days | FREE |
| Standard (worldwide) | 7–15 business days | FREE |
| Expedited (worldwide) | 2–5 business days | $12.95 |
A tracking number lands in your inbox once your order ships. It can take up to 24 hours to activate — a stalled-looking link on day one is normal, not a wrong turn.
Orders shipped outside the US may pick up customs fees or import duties from your local authority. Those charges belong to the recipient and aren't baked into your order total.
Tracking stuck for 10+ days, or marked delivered with nothing at the trailhead box? Message us — we'll open a carrier claim and get a free replacement moving.
Trocador
Štúrova 6, 811 02 Bratislava, Slovakia
Email: trailhead@trocadorgear.store